Welcome Living Social Members!
We are very please to have worked with Living Social in these past few days and if you managed to get yourself in on the AMAZING PROMOTION we offered , you will be even MORE AMAZED at what an AWESOME ZUMBA program ETOWN SALSA has to bring to your life.
So for all the purchasers of the deal, please be aware of the steps you need to take in order to get yourselves in a class. Here they are:
STEPS TO START ZUMBA CLASSES!
STEP 1: After you receive your Living Social voucher#, we request that you CREATE A PROFILE of yourself with all your details and emergency contact info in our MindBody e-commerce system by going here:
CLICK HERE FOR ONLINE SCHEDULER!
STEP 2: Email us at contactus@etownsalsa.com with your voucher #. (note: we will cross reference your email and voucher)
STEP 3: Once you have received a reply confirmation email starting with 'Confirmed and entered' you will then be able to login to your account to start reserving classes.
FREQUENTLY ASKED QUESTIONS:
QUESTION #1- Do I have to use my classes only at the location stated on the voucher ?
ANSWER: NO. You can use them at any classes listed on our Mindbody site.
QUESTION #2- Do I have to use my classes in succession once a week on the same day and time?
ANSWER: NO. You can use them anywhere , anytime , any place that ETOWN SALSA has classes.
QUESTION #3- Is this like a drop-in basis and do I need to book ahead online?
ANSWER: YES it is a drop-in basis to an extent. And YES you will need to book online your classes. Showing up will only disappoint you as with 800 purchasers, classes will fill up.
Our Mindbody system works much like a Hotel Reservation system. So you book a room for a certain day online and if you don't cancel ahead at least 24 hrs, then your room is charged. Well, we are trying the same setup. You book online your specific dates and times but if you fail to cancel a class at least 24 hrs ahead, that class is charged and you forfeit the one class that was booked. Reason is we have a limited number of spots available and if you reserve a spot and you don't show but we saved you that spot, we could have given that spot to someone else that would have shown up. We understand that everyone has busy lives and things come up and so each person is responsible for their own schedule and times. Our system will show you immediately if a class is FULL on the calendar.
QUESTION #4- It seems there are no other classes past this week on your calendar? Are there anymore classes?
ANSWER: YES, there are plenty of more classes. At the top of the weekly schedule, you will see 3 buttons. TODAY, DAY , & WEEK. Beside the WEEK button, there is a left and right arrow (triangle). Click on the right one, and this will take you to a future week. You will then be able to see future classes coming up.
We also will be introducing GYMNASIUM style Zumba Party Fitness classes (at 9540-102 ave Edmonton Chinatown Multicultural Centre) with DJ lighting and a nightclub like atmosphere on TUESDAYS at 5:45pm starting Feb 28 and FRIDAYS at 5:45pm starting Mar 2, 2012. If you keep click the right arrow WEEK button then you will be able to sign up for these. We are planning for most LIVING SOCIAL Clients to attend these classes , as other ones will fill up quickly.
QUESTION #5 - Will you be offering any morning classes? ANSWER: YES! We will be starting with 2 morning classes at our main STUDIO on TUESDAYS & THURSDAYS @ 9:30am starting Feb 21 and Feb 23 respectively.
QUESTION #6 - Is my voucher transferrable after I have used some of the classes? ANSWER: NO. The person that has originally used these classes cannot be substituted by someone else. There are serious liability issues we can run into if that person has not signed a waiver or if even a health matter were to occur. Its very important that all precautions are taken care for the safety of everyone involved.
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